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Where can I find my Ubigi purchase history?

To check your Ubigi purchase history (with confirmed payment only):

1 – First, connect to your account on ubigi.me or use the Ubigi application on your smartphone

2 – Then, go to the « Orders » tab to see the list of all purchases done:

All One-Off purchases and renewals (for monthly and annual plans) will be listed on that tab.

In case you need an invoice, you can send your request to our Customer Service by precising:
– which recharge (type of recharge, date, amount) you want an invoice for
– your name, or company name
– a complete billing address

Your request will be processed under 1-2 working days and you will receive your invoice by email.

Looking for something specific?

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Great Trustpilot stars Trustpilot
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Based on 36454 reviews on Trustpilot
5 stars Verified
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Connectivity
Connectivity
MELISSA EMMANUEL, 06 May 2026
5 stars Verified
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This was my first time using an eSIM…
This was my first time using an eSIM while traveling abroad. Ubigi's connectivity in Japan was outstanding! My friends used travel plans from their carriers and noticed immediately internet service was extremely slow when information was needed. With Ubigi's service I was able to connect fast! The service kicked in upon landing in Japan (very easy transition).
VWalker, 06 May 2026
5 stars Verified
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Ubigi eSIM easy and reliable
Second time using Ubigi eSIM, service was reliable and easy to use. Will continue to choose Ubigi when traveling where ever it is available.
customer, 06 May 2026
5 stars Verified
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Queenstown Usage: Setting up was really easy and instant…
Setting up was really easy and instant when I landed, the connection was great in Queenstown and I ahd plenty data for a very reasonable price.
Mary Lola, 06 May 2026
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Reliable and Fast
No nonsense, reliable and super fast connection. Worth every penny
customer, 06 May 2026
5 stars Verified
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Ups and downs
It’s nice to have internet everywhere I go in Japan. However, I noticed that there was some issues whenever I would go into stores and shopping malls. The service would drop and slow down.
customer, 06 May 2026
4 stars Verified
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So far so
So far so Good. Easy to install
Martin Batten, 06 May 2026
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Easy and working
Easy and working
Mony, 06 May 2026
5 stars Verified
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try Ubigi you won’t regret!
I’ve had good internet all the time while traveling.
Josefina, 06 May 2026
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Good connections and good price
Good connections and good price
Amine Benerradi, 06 May 2026
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Super easy to set up
Super easy to set up, great value for data volume, and I had no issues whatsoever when roaming within my purchased region.
Busy Lizard, 06 May 2026
4 stars Verified
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Good internet
The internet was very good. But the Installation was Not that easy..
Kate, 06 May 2026
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It’s good one
It’s good one
customer, 06 May 2026
5 stars Verified
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Smooth experience
Easy to install, no connection issues, works perfectly in China.
Jo, 06 May 2026
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Excellent eSim for Japan
Ubigi worked all the time and as fast as my normal sim in the US.
Meagan, 06 May 2026

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