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How to reinstall the Ubigi eSIM profile I deleted on my iPhone/iPad?


See also:
– How to reinstall the Ubigi eSIM profile I deleted on my Android device?
– How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

If you deleted your Ubigi eSIM profile by mistake on your iPhone/iPad, you can reinstall it easily by following the steps below:

– open the Ubigi app on your device and connect to your Ubigi account

– once connected, go to the Settings tab and click on the “Re-install my Ubigi eSIM” button:


– then follow the instructions on screen to complete the installation.

NB: The re-installation of a Ubigi eSIM profile is limited to 5 times max after deletion. In case you get an error message during a re-installation, please see the following section:
I get an error message when I use the QR code on my Ubigi account to re-install my Ubigi eSIM profile, why?

Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.​

Looking for something specific?

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Explore Ubigi eSIM data plans for seamless connectivity worldwide!

Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.​

Are you a company with teams on the move?

Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots
while maintaining complete control over your costs.

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 31118 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
As someone who travels frequently for…
As someone who travels frequently for work, Ubigi has been a total game-changer. No more hunting for local SIM cards at the airport or dealing with sketchy vendors. I just open the app, buy a data plan for whatever country I'm heading to, and boom - I'm connected as soon as I land.
SKcustomer, 06 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ten Day Review
Faced no connectivity issues, very happy with the service!
Akshay, 06 Feb 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Very good but there is no phone number
Very good but there is no phone number
Ewen, 06 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Seamless Connectivity, Great Price
I travelled to several countries in southeast Asia (Japan, Thailand, Malaysia, Cambodia, Singapore) and bought a Best Asia 25 GB plan for the three weeks of my trip. My phone connected automatically to the local network every time and I had no issues with connectivity anywhere.
Willem, 06 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy to use, clear instructions on how to change over & start using Ubigi. Was able to continue being connected when I got off the plane straight away - no queues no wasting time @ airports!!
Sue, 06 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
At first I had great problems because…
At first I had great problems because my esim was expired, and customer service was inaccessible. But then I complained by email and the customer service contacted me and solved my problem really quickly. The package is cheap and comprehensive and I would recommend Ubigi for travelers
customer, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked flawlessly
Worked flawlessly
customer, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Two thumbs up👍👍👌
Two thumbs up👍👍👌. It’s very reliable, very fast internet, very strong signal. It’s highly recommended. I can recommend to all my friends and family. I am very happy with the Ubigi service. Will definitely subscribe again in my future travel.
customer, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The signal is very strong and reliable
The signal is very strong and reliable. Last trip I stayed in Tokyo for 7 days the signal was strong even went down train station 👍👍👍 and this time I use them again.
HIEP L, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked very smoothly
Worked very smoothly from the moment I arrived in Japan all the time until I left. Very good connection everywhere, even in the mountain in Niseko. Visited Tokyo for a weekend and Niseko for two weeks.
Stefan o Madeleine, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works well in Japan
Cost effective solution for data while in Japan. Worked well except I had to completely turn off my primary SIM. It wasn't enough to turn off roaming.
EMR, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Setting up was very streamlined with no…
Setting up was very streamlined with no complications.
Norwood McGregor, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Greece trip
I bought the data in Canada for my Greece trip and there were absolutely no issues, super easy to connect and straight forward.
Anastassia, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The 5G unlimited plan was great
The 5G unlimited plan was great. We didn’t lose connection at all in Seoul.
customer, 05 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Helped me a lot on my messaging needs.
Helped me a lot on my messaging needs.
customer, 05 Feb 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?