How can I disable my Ubigi eSIM profile on my Android device when I travel or when I do not use it?
If you need to deactivate your Ubigi eSIM profile temporarily on your Android device when you travel or when you do not use it:
1 – On your device, go to Settings > Connections > SIM Card Manager :
2 – For the Ubigi eSIM profile (NB: if you haven’t renamed it yet, the name “secondary” will appear), press the button in front of it to disable it (the button will then appear as grayed out)
Your Ubigi eSIM profile is now deactivated.
You simply reactivate/deactivate the eSIM profile of your device at anytime. You can also find those instructions on the video below.
We recommend you to never delete your Ubigi eSIM profile when you travel or when you do not use it as you can simply deactivate it as described above, until you need it again.
Contact
You haven’t found the answers to your questions in Assistance or FAQ?
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.
To check if your device is eSIM compatible, follow these steps:
Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.
To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:
Go to Settings.
Select General.
Choose About/Information.
Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".
To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)
