How can I disable my Ubigi eSIM profile on my Android device when I travel or when I’m not using it?
If you need to temporarily deactivate your Ubigi eSIM profile on your Android device when you travel or when you’re not using it, follow these steps:
1 – On your device, go to Settings > Connections > SIM Card Manager :
2 – Locate the Ubigi eSIM profile (note: if you haven’t renamed it, it may appear as “Secondary”), then tap the toggle switch next to it to disable it. The switch will turn gray once it is deactivated.
Your Ubigi eSIM profile is now deactivated.
You simply reactivate/deactivateyour eSIM profile at any time by following the same steps. You can also watch the video below for a visual guide.
We recommend that you do not delete your Ubigi eSIM profile when you travel or when you’re not using it, as you can simply deactivate it as described above and reactivate it whenever needed.
Contact
You haven’t found the answers to your questions in Assistance or FAQ?
You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 47732 reviews on
Verified
Verified review
This user has been identified as a buyer
Worked well!!
Worked well!!
customer, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Sizzling fast service now available in southern Greece
Having been a previous Ubigi customer using their service in Greece, I was unhappy with the slow, flaky internet available in the Peloponnese area. Now a few years later after returning here, I decided to try it again. The cell tower they are using has been upgraded to 5G and it is sizzling fast. I measured 480
Mbps download speed. Astounding! Thanks for upgrading me to a real internet service.
Andrea, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Super easy and great instructions on…
Super easy and great instructions on how to use!
Kim, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Totally worth it
So glad I got it. Very easy
Chris M, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Everthing Perfect
Everthing Perfect. Using it in Japan
Gregor, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
I had a few technical issues
I had a few technical issues, but Assma from Ubigi's customer service resolved everything very quickly and efficiently. Extremely satisfied with the prompt service.
THANK YOU
Roy
Roy BD, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Great service
Great service
customer, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Very good
Very good connection and simple
customer, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Great connection!
Easy to install, great connection!
Joelle, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Slight issue in the start, otherwise stellar service.
Had zero issues other than the startup, perfect connection for two weeks, even on top of a mountain.
Make sure you pre-install the eSIM in your origin, critically DISABLE your local SIM before boarding, and in Haneda (Japan) there's no point to try and connect to it while still in the plane due to local infrastructure, wait until you're in the terminal to connect.
Erik, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Ubigi is great for travels abroad
Ubigi is great for travels abroad. I had some difficulties when setting it up, but figured it out at the end. This the explanation could be a bit clearer.
Claudia Kaml, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Simple et facile
Il est possible de rester en contact avec sa famille facilement. Simple à installer et à utiliser.
Audrey, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Easy install and easy set up.
Easy install and easy set up.
Eddy Besselink, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Great service while travelling through…
Great service while travelling through Italy plus easy to add on an extra service for traveling to an unexpected different country
CB, 06 Oct 2026
Verified
Verified review
This user has been identified as a buyer
Great price and e sim worked well
Great price and e sim worked well - very happy with the mobile data
Faye , 06 Oct 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking