If you lost your device and want to suspend or terminate your eSIM profile and Ubigi account, please fill in the contact form here to send your request to our Customer Service.
If you lost your device and want to suspend or terminate your eSIM profile and Ubigi account, please fill in the contact form here to send your request to our Customer Service.
To check if your device is eSIM compatible, follow these steps:
Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.
To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:
To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)