How to get an invoice for my Ubigi data plan purchase?
Once your purchase is done, it will appear directly in the purchase history on your Ubigi account under the “Orders” tab. To access it, please follow the steps on the section below: Where can I find my Ubigi purchase history?
You will also automatically receive a payment receipt from us by email after your purchase. This receipt contains information you may need for your records, such as the transaction amount, date and time, payment reference, and more.
Note: The payment receipt is sent at the time of purchase from the email address noreply@ubigi.com. If you cannot find it, please check your junk or spam folder.
If you need an invoice with VAT details, or including your name/company name and address, please fill in the form here to send your invoice request to our Customer Service. Be sure to specify the information you want included in the invoice.
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Great
Based on 35474 reviews on
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Worth every penny
Easy to follow installation process and worked immediately upon arrival to Tokyo. Very affordable and reliable connection in both Tokyo and Kyoto. I purchased the 5GB on out 5 days trip and it was more than what we needed.
customer, 23 Apr 2026
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ease of use and strength of wifi…
ease of use and strength of wifi connection excellent!
Lillian Montoya, 23 Apr 2026
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So far good coverage in Tokyo and out…
So far good coverage in Tokyo and out to Mt Fuji.
Mark M, 23 Apr 2026
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Easy to load and had no issues when…
Easy to load and had no issues when travelling.
customer, 23 Apr 2026
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Worked exactly as advertised
Worked exactly as advertised. Very simply to arrange. Day 4 of my holiday in Japan & no problems.
Carl , 23 Apr 2026
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The app explained things reasonably well
The app explained things very well. The process of installing an eSIM is not simple but Ubigi did make it easier than I expected.
I got a data package for a short stay in USA and used it with WhatsApp to call friends.
However, data is no good for making regular calls to businesses, so I couldn’t call hotels and restaurants. Next time I will need to find a way to making those calls. Does Ubigi have that option?
Overall Ubigi data plan worked perfectly for WhatsApp etc.
customer, 23 Apr 2026
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Reliable
Reliable, price reasonable, fast wifi eSIM
Josephine, 23 Apr 2026
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Good connection
Good connection. User friendly.
customer, 22 Apr 2026
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Good coverage
Good coverage
customer, 22 Apr 2026
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Very convenience and easy to use.
Very convenience and easy to use.
Pimchanok, 22 Apr 2026
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Seemless
Seemless, easy-to-use, works great in Japan!
customer, 22 Apr 2026
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Great SIM service
SIM card activated on arrival and not before, which was perfect! Great coverage throughout Tokyo and theme parks as well. I would have been lost without it, so glad I went with Ubigi :)
Kat, 22 Apr 2026
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Easy apply to get started.
Easy apply to get started.
customer, 22 Apr 2026
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The connection is very rapid and…
The connection is very rapid and smooth! I really liked it.
customer, 22 Apr 2026
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Good quality
Good quality. Few erros.
customer, 22 Apr 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?