ASSISTANCE Ubigi eSIM profile activation check on Windows 10 or Windows 11 device

In order to know if your Ubigi eSIM profile is activated on your Windows 10 or Windows 11 device, follow the instructions below:

First of all, ensure that the Mobile network option is activated on the “Network & Internet settings” on the flyout, then deactivate the WiFi option:

Windows 10:


Windows 11:


If the ‘Cellular’ function appears there, it means that your device is equipped with an eSIM. You have now to check if a Ubigi eSIM profile is installed on it. To do that:

On Windows 10:
– First, go to your device Settings
– Then, select ‘Networks and Internet’
– After that, press ‘Cellular’ or “Mobile”
– Finally, you can see which SIM card/eSIM are installed and active:



Windows 11:
– First, go to your device Settings
– Then, select ‘Networks and Internet’
– After that, press ‘Cellular’
– Then, press ‘eSIM profiles’ :
– Finally, you can see which SIM card/eSIM are installed and active (appear as “applied) on your device: