How can I disable my Ubigi eSIM profile on my iPhone when I travel or when I am not using it?
To temporarily disable your Ubigi eSIM:
1 – Go to Settings > Mobile Data, then select your Ubigi eSIM profile (or “Secondary” if you have not renamed the profile yet).
2 – Turn off the switch next to “Turn on this line” to deactivate the profile (the switch will then appear grayed out). Your eSIM profile is now disabled.
You can also find these instructions in the video below.
We recommend not deleting your Ubigi eSIM when you travel or when you are not using it. You can simply deactivate and reactivate it as described above whenever you need it again.
For more information on how to manage your eSIM profiles, please visit our support page.
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It's so simple to use
It's so simple to use, automatic connection once you arrive to destination, great app shows the data usage and the price is fair and affordable
Sir chikipopa, 08 Jul 2026
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Porfect porfect
Porfect porfect
Ovunc, 08 Jul 2026
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very helpful
very helpful
customer, 08 Jul 2026
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Very good
Very good, worked flawlessly
Daryx, 08 Jul 2026
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The signal was very poor at the Liberia…
The signal was very poor at the Liberia airport.
M. Bailey, 08 Jul 2026
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It was very easy to use the service.
It was very easy to use the service.
Bronca, 08 Jul 2026
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Excellent
Excellent! I’m connected all the time.
Pablo, 08 Jul 2026
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Works smoothly
Works smoothly, good download speed
CPFS Dublin, 08 Jul 2026
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Reliable connection .
Reliable connection .
Few dropouts when traveling on the shin train as expected.
5 bars 5g at all times while in metro areas.
5g and mostly 5 bars in the rural areas.
Excellent value for unlimited 15 days trip.
customer, 08 Jul 2026
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Great signal
Great signal
customer, 08 Jul 2026
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Worked perfectly
Worked perfectly
Gary Powell, 08 Jul 2026
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Easy connection and working everywhere in Nagoya!
Easy connection and working everywhere!
Turkiye, 08 Jul 2026
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Unigi Super
All settings are automatic.
Data usage is quite good. Although there are occasional connection issues, I’ll be using Ubigi for all my eSIM needs from now on.
Tuncer Altıkulaç/ Türkiye, 08 Jul 2026
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This user has been identified as a buyer
Excellent eSIM for travelling in Japan
After spending quite a bit of time comparing different eSIM providers and reading reviews on various platforms, I decided to try Ubigi for our trip to Japan—and it turned out to be a great choice.
My daughter and I purchased different plans (25GB for me and Unlimited for her), and we were both very satisfied with the service.
The only minor issues we noticed were a few brief signal drops while the Shinkansen passed through tunnels, and no signal in some parts of the Tokyo subway. Aside from that, the connection was consistently fast and reliable everywhere we traveled in Japan.
The installation and activation process was simple and straightforward. As soon as we arrived in Tokyo, the eSIM connected automatically and was ready to use.
Overall, Ubigi provided excellent coverage and performance throughout our trip. Based on our experience, I would definitely recommend it to anyone traveling to Japan.
Rong, 08 Jul 2026
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Easy to use
Easy to use. Smooth connection and quick to add more menu.
Highly recommended.
customer, 08 Jul 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?