How can I disable my Ubigi eSIM profile on my iPhone when I travel or when I am not using it?
To temporarily disable your Ubigi eSIM:
1 – Go to Settings > Mobile Data, then select your Ubigi eSIM profile (or “Secondary” if you have not renamed the profile yet).
2 – Turn off the switch next to “Turn on this line” to deactivate the profile (the switch will then appear grayed out). Your eSIM profile is now disabled.
You can also find these instructions in the video below.
We recommend not deleting your Ubigi eSIM when you travel or when you are not using it. You can simply deactivate and reactivate it as described above whenever you need it again.
For more information on how to manage your eSIM profiles, please visit our support page.
Contact
You haven’t found the answers to your questions in Assistance or FAQ?
You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 32720 reviews on
Verified
Verified review
This user has been identified as a buyer
Very good connection at all time
Very good connection at all time & the hotspot for my latop worked really well, I did use it many times.
customer, 14 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Service has worked without issues…
Service has worked without issues during my travel, even in rural areas and while traveling on trains, so I am completely satisfied with the service. The worst I have had was a bit of slow connection, but only while traveling which is expected.
Gabriel, 14 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use
We got Ubigi SIM for Ecuador. The price was very reasonable. And it's very simple to use. Converting over to the new SIM line was kind of automatic and pretty seamless. We will use Ubigi again for future travels
customer, 14 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Easy to connect.
Easy to connect.
customer, 14 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Excellent coverage which started…
Excellent coverage which started automatically when we arrived in Japan.
customer, 14 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Did everything ready before I left…
Did everything ready before I left home. When we landed I was online! Easy setup!
Lina H, 14 Mar 2026
Verified
Verified review
This user has been identified as a buyer
It was excellent!
It worked perfectly well upon entry in Japan. I experienced no connection issues and I was with internet connection throughout my entire trip.
customer, 13 Mar 2026
Verified
Verified review
This user has been identified as a buyer
It worked
It worked, can’t say much more than that.
John Davidson, 13 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Expected better connectivity
For me, installation and activation worked fine and I was able to use the internet upon arrival in the destination country. However, speed and connectivity was nit always that good.
customer, 13 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy to use, we had internet the whole trip with no issue! I totally recommend using Ubigi for holidays in Japan.
Gwen, 13 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Traveled to Japan
Traveled to Japan, sim worked immediately and very well for the whole trip. No problems at all, and easy to setup before traveling.
customer, 13 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Service top
Service top
Luan Nguyen, 13 Mar 2026
Verified
Verified review
This user has been identified as a buyer
This was so easy to use and convenient
This was so easy to use and convenient! Used it all over Japan without any issues. I think this has just made traveling so much easier
customer, 13 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Everything went well
Everything went well, immediately connected when landing in Manila. Good signal, even in the mountains.
customer, 13 Mar 2026
Verified
Verified review
This user has been identified as a buyer
Straight up rel
Straight up reliable, fast and connected quickly to network. Price was decent too
customer, 13 Mar 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?