How can I disable my Ubigi eSIM profile on my iPhone when I travel or when I do not use it?
To temporarily disable your Ubigi eSIM :
1 – Go to Settings > Mobile Data > choose Ubigi eSIM profile (or “secondary” if you have not renamed the profile yet):
2 – Deactivate the button in front of “Turn on this line” to deactivate the profile (the button will then appear as grayed out) : Your eSIM profile is now disabled.
You can also find those instructions on the video below.
We recommend you to never delete your Ubigi eSIM when you travel or when you do not use it as you can simply deactivate/reactivate it as described above, until you need it again.
For more information about how to manage your eSIM profiles, go to our support page here.
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Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.
To check if your device is eSIM compatible, follow these steps:
Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.
To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:
Go to Settings.
Select General.
Choose About/Information.
Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".
To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)
