Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

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Accepted Answer

First, you need to check that mobile data is applied to the Ubigi eSIM.

After that, if you still have no access to Internet, you need to check if the Access Point Name (APN) is properly configured on your device. To do that on your iPhone/iPad, go to :

- Settings:

- Then select Mobile Data:

- Then, in Cellular Plan, select the Ubigi eSIM ("secondary" plan):

- After that, select Mobile data network:

- Finally, in the APN field, make sure that mbb is specified (if not, type it in the field):

You can now connect to the Internet through the connectivity of your Ubigi eSIM.

ASSISTANCE Resolving a configuration issue with a Ubigi eSIM profile on iPhone/iPad

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