The Ubigi Selfcare and the Ubigi website are always accessible free of charge from your Ubigi’s connectivity, even when you have run out of credit. You can top up and check your balance at any time without looking for an additional Wi-Fi access.
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Based on 28424 reviews on
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So easy to use.
So easy to use.
SA, 12 Nov 2025
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The service was available at all times
The service was available at all times, regardless of where I was in Nigeria, being Blind this was invaluable
Adedayo Adenowo, 12 Nov 2025
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It works very well in Switzerland
It works very well in Switzerland
Franck, 12 Nov 2025
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Smooth overall experience
Easy to purchase, easy to know what you’re purchasing, easy to set up before arriving to the destination so you just connect to the destination’s network. Competitive pricing in comparison with other providers of eSIMs, in both country-specific as well as Regional coverage.
Anna, 12 Nov 2025
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So easy to use
So easy to use. Download the app and then select country and amount of data you want. We have used Ubigi all over the world with no problem
Roslynn, 12 Nov 2025
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Works very nice in China with no…
Works very nice in China with no interruption in 5G.
Hotspot works very nice too
bashir kapiteni, 12 Nov 2025
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All good the service
All good the service
Carolina G, 12 Nov 2025
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No Issues
Downloaded the eSim a couple of weeks before my trip and everything worked almost flawlessly upon arrival. It it sometimes switch networks causing whatever I was looking at to force reload.
Bobette, 12 Nov 2025
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Extremely Convenient
Extremely convenient, no nonsense UI. Reasonable prices; Detects your eSIM location without a hitch. Simple billing. Just make sure you secure your plan BEFORE you reach your intended destination.
A New Yorker, 12 Nov 2025
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Great service
Great service
customer, 12 Nov 2025
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Good coverage
Good coverage
K P, 12 Nov 2025
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It’s was my first to try ESIM
It’s was my first to try ESIM, in my opinion it’s was good easy to connect .
Paolo , 12 Nov 2025
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Good connection in Tokyo
Good connection in Tokyo
customer, 12 Nov 2025
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Japan Trip
Bought an eSIM for Japan. Setup was straight forward and when turned on in Japan it connected and worked well for the duration of our touring.
customer, 12 Nov 2025
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FAST AND RELIABLE INTERNET
For 1 week im using ubigi esim with unlimited data the connection is fast
customer, 12 Nov 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility
Smartphones & Cellular Tablets:
Dial (*#06#). If an EID number shows, your device supports eSIM!
Laptops (Windows 10/11):
Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!
Check Carrier Unlock
On iOS:
Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!
On Android:
Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.
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Each order can only include one eSIM data plan.
Current plan: •
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