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How do I know if my Ubigi eSIM profile is installed on my Android device?

Note: if you have a physical SIM already inserted, then it appears clearly in the ‘SIM card’ section.

To check if your Ubigi eSIM profile is activated and ready for use on your Android device, go to :

– Settings:


– Then select Connections:


– Then, choose SIM card manager:

– Finally, in the “e-SIM” section, if an eSIM profile (Ubigi) is installed, then it will appear as follows :



Also, as soon as your eSIM profile is activated, a double network signal appears at the top of your screen:

– a network signal representing your main SIM (on the left)
– a second network signal representing your eSIM profile (right)

Looking for something specific?

Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

What is a one-off and a recurring Ubigi data plans?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to set the APN for Ubigi eSIM?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
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Based on 43539 reviews on Trustpilot
4 stars Verified
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Solid
Solid. Does what it says on the tin. Pretty simple and quick to get sorted. Usually my go-to last minute when going abroad, except I now have EU roaming as part of my contract.
Dan W-B, 14 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
SIM worked brilliantly on our trip to…
SIM worked brilliantly on our trip to Japan, would definitely recommend.
Karyn Grassick, 14 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I used Ubigi several times
I used Ubigi several times, in Brazil, Europe and the UK, it’s easy to setup and I always get great service and connection.
Joshua Cadwell, 14 Aug 2026
5 stars Verified
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This user has been identified as a buyer
Excellent it’s a good company
Excellent it’s a good company
Dr James Ohene`Djan, 14 Aug 2026
5 stars Verified
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The connection was perfect in every…
The connection was perfect in every place I visited in Northern Europe. Great experience!
Mariana, 14 Aug 2026
5 stars Verified
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This user has been identified as a buyer
Wonderful product and worked perfectly.
Wonderful product and worked perfectly.
Anthony Gordon, 14 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked like a charme
Worked like a charme. As soon as we entered the Moroccan port, the phone connected to the local network. The 10 gigabytes were more than enough for two weeks.
Andreas Peters, 14 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Amazing service
Amazing service , got my plan activated upon landing , no network issue throughout my travel and stay in japan
Aarya Kevadia, 14 Aug 2026
5 stars Verified
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Very easy to add the eSIM and keep…
Very easy to add the eSIM and keep track of usage
customer, 14 Aug 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Generally good but from.time to time i…
Generally good but from.time to time i lost connection in rome
customer, 14 Aug 2026
4 stars Verified
Verified review
This user has been identified as a buyer
AKA Transatel
It worked great. My only issue was that the eSIM wasn’t called Ubigi it was called Transatel. I had trouble distinguishing it when I got to Iceland. Once I realized and renamed it, I had no issues.
Denise, 14 Aug 2026
5 stars Verified
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This user has been identified as a buyer
Exactly as advertised
I've had no problems with my connection and the pricing was fair.
customer, 14 Aug 2026
5 stars Verified
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It was very easy to install and I was…
It was very easy to install and I was able to use it as soon as my plane landed to Paris.
Hakan, 14 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very good experience, It work from the landing until take…
It work from the landing until take off, without any interruption.
Tamir, 14 Aug 2026
5 stars Verified
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This user has been identified as a buyer
Everything worked and was easy
Everything worked and was easy
Mr Steve O'Reilly, 14 Aug 2026

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