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How can I create my Ubigi account on a Windows 10 or Windows 11 device?

In order to create your account on your Windows 10 or Windows 11 device, please follow the step-by-step instructions on the following link:
https://cellulardata.ubigi.com/windows/create-account/

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Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

What is a one-off and a recurring Ubigi data plans?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

How to set the APN for Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
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Based on 31566 reviews on Trustpilot
5 stars Verified
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Ubigi works well
Ubigi works well, easy to use. Thanks for the good experience!
Deirdre, 17 Feb 2026
5 stars Verified
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Great connection + customer support!
I always choose Ubigi since last year. When I first used it, I had an issue with start using it so I was really worried, but their customer support was so quick on their response. They are not providing the service but their customer support is great too, and that’s why I keep using it.
Noriko, 17 Feb 2026
5 stars Verified
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Connect to world all over
Connect to world all over
Hakan, 16 Feb 2026
5 stars Verified
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Good connectivity and good speed
Good connectivity and good speed
Shreyas Rane, 16 Feb 2026
5 stars Verified
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Works like a Wonder
Simple to use, cheap. 7 days for unlimited data for $20 with discount code($25 without). Worked perfectly our whole time in South Korea. Been using ubigi since 2024 and will continue to use them for more of my international trips!
Moses, 16 Feb 2026
5 stars Verified
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It worked perfectly
It worked perfectly all the time I was in Sydney
Andrés, 16 Feb 2026
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Great
Very good!!
Isa, 16 Feb 2026
5 stars Verified
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Solid!
I’m Japanese and used Ubigi during my trip to the Czech Republic and Poland. Compared to Japanese eSIMs and pocket WiFi, which are often expensive and sometimes have unstable connections, Ubigi provided affordable and reliable service.
customer Y, 16 Feb 2026
5 stars Verified
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Seamless integration and reliable
Seamless integration into my iPhone and automatically switched on and off when traveling to France. Was capable and provided reliable service.
Carla, 16 Feb 2026
5 stars Verified
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Worked well in multiple European countries
Used this in France, Spain and Malta. It worked well with no issues.
Maria Imran, 16 Feb 2026
4 stars Verified
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Good service
Good service Good mobile app Still too expensive
customer, 16 Feb 2026
5 stars Verified
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First time user, easy as pie!
First time user. It was super easy to install and worked without any problems as soon as I arrived in the visiting country. Good reception at all times.
Melissa, 16 Feb 2026
5 stars Verified
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Network
Network signal is good at almost everywhere in Italy.
Hwee Miem Koh, 16 Feb 2026
5 stars Verified
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Super easy to install and get connected…
Super easy to install and get connected on arrival to our destination
Alison, 16 Feb 2026
5 stars Verified
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Worked very well & easy to set up.
Worked really well to keep connected whilst in Japan (from 6 Feb to 15 Feb) inclusive without the excessive cost of using Telecom Australia.
Peter Giles, 16 Feb 2026

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