Skip to content
← Back to questions
How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

Note: if you have a physical SIM already inserted in your device, then it will appear clearly in the ‘SIM card’ section.

To check if your Ubigi eSIM profile is activated and ready for use on your Android device, go to :

– Settings:


– Then, select Connections:


– Then choose SIM card manager:


– In the “e-SIM” section, if an eSIM profile (Ubigi) is installed, then it will appear as follows :


– When you select the installed eSIM profile, you can activate and deactivate it at any time:


Also, as soon as your Ubigi eSIM profile is activated, a double network signal will appear at the top of your screen:

– a network signal representing your main SIM card (on the left)
– a second network signal representing your eSIM profile (right)

Looking for something specific?

Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

What is a one-off and a recurring Ubigi data plans?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to set the APN for Ubigi eSIM?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 45686 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
I was in Mauritania and it worked well.
I was in Mauritania and it worked well.
Teresa Vaghi, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The service is very easy to operate and…
The service is very easy to operate and very reliable.
Tamar Brosh, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good value data-only sim which worked…
Good value data-only sim which worked in both South Africa and Eswatini.
Cordelia, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Perfect
It was very convenient and appreciated during our trip in Europe. I recommand it to all travelers
Kenny, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It works as it should
It works as it should
Unerheblich, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Would recommend
Very reliable. Would use again.
customer, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Show the QR code at the beginning of…
Show the QR code at the beginning of the mail. Easy to use once installed.
customer, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install
Easy to install. The service is reliable!
Arturo Mondragón Hernández, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Wxcellenty
Wxcellenty
Nobad, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy to set up
Very easy to set up, and it comes on line as soon as you arrive in country
Noel, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Quick to connect and good coverage.
Quick to connect and good coverage.
YVONNE ULRICH, 13 Sep 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Good
Customer support was good and responsive, and I was eventually able to use the service successfully. However, I found the system itself somewhat difficult to understand. During my stay in Indonesia, I used a large amount of data and eventually ran out near the end of my trip. When I tried to purchase additional data from Indonesia, I encountered problems related to SMS verification and authentication across countries, which made the process quite difficult. Overall, the service worked, and the support was helpful, but the user experience could be improved, especially for heavy data users who may need to add more data while traveling abroad.
customer, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Double the pleasure
Easy to activate. Added spouse thus time.
Michael, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Thoroughly Satisfied User
Thorough information on services and primo accessibility in rural areas. Good value for price. Variety of packages to suit a wide range of users. Easy to install. Email verifications and notices are helpful. Highly recommended. Satisfied customer is the best advertisement. Thank you.
Emjay Klee, 13 Sep 2026
5 stars Verified
Verified review
This user has been identified as a buyer
So easy and simple to set up and great…
So easy and simple to set up and great coverage
Guest, 13 Sep 2026

Your message has been sent.
We’ll get back to you shortly.

We have taken into account your subscription to the newsletter