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How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

Note: if you have a physical SIM already inserted in your device, then it will appear clearly in the ‘SIM card’ section.

To check if your Ubigi eSIM profile is activated and ready for use on your Android device, go to :

– Settings:


– Then, select Connections:


– Then choose SIM card manager:


– In the “e-SIM” section, if an eSIM profile (Ubigi) is installed, then it will appear as follows :


– When you select the installed eSIM profile, you can activate and deactivate it at any time:


Also, as soon as your Ubigi eSIM profile is activated, a double network signal will appear at the top of your screen:

– a network signal representing your main SIM card (on the left)
– a second network signal representing your eSIM profile (right)

Looking for something specific?

Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

What is a one-off and a recurring Ubigi data plans?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

How to set the APN for Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 31579 reviews on Trustpilot
5 stars Verified
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This user has been identified as a buyer
Easy to use
Simple. Easy and it’s very affordable
customer, 17 Feb 2026
5 stars Verified
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This user has been identified as a buyer
Perfect Service …
Worked flawlessly and had a great signal.
Felicia Ehlers, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Perfect for a Japan holiday
I used a Ubigi SIM during a two week trip to Japan - I used my phone for browsing, booking, calls and more and never had a problem with connection. We spent most of the time in cities, but it was also fine in a more remote location.I had 20GB of data and did not use it all up - it went a long way.
Polly carmichael, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Only had one area that had poor
Only had one area that had poor Service on the outskirts of Kyoto
RAYMOND EHLERS, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good first experience with this company
I had no issue setting up the eSIM and I had mobile data as soon as I landed in Japan.
David, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Intuitive app
Great experience, the app is intuitive. Payment is easy and the package can be activated automatically when we arrive at our chosen destination.
Arthur, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It was perfect for me
It was perfect for me. Thank you.
customer, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great experience in India
Everything has worked well. What more could I ask.
Graeme John Guthrie, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Really good experience
Really good experience
customer, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Nice service
Nice service. All is ok.
customer, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Best In Japan
Awesome experience and reliable
Karthi, 17 Feb 2026
4 stars Verified
Verified review
This user has been identified as a buyer
E-sim worked well
E-sim worked well in the UK, Switzerland and France - no issues
customer, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good service and easy to use
Good service and easy to use
Dominic Lacasse, 17 Feb 2026
4 stars Verified
Verified review
This user has been identified as a buyer
It was good there are some areas…
It was good there are some areas wherein there was a bad connection
customer, 17 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It was a great device
It was a great device. It was my first trip to Australia and my first time to use Ubigi. It was very easy to purchase and use. There was no inconvenience at all! I’ll highly recommend it to anyone who’re gonna make a trip to Europe.
customer, 17 Feb 2026

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