Skip to content
← Back to questions
How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

To check if your eSIM profile is activated on your iPhone/iPad:

– Go to Settings:


– Then, select Mobile data:


– Then, under DATA PLANS, select the installed profile (it will appear as secondary):


– Finally, activate the profile by pressing the button on the right:


As soon as your profile is activated, a double network signal will appear at the top of your screen:


For more information:


1/ When you activate your eSIM profile, new fields will appear so that you can manage your profile:
E.g.: the field “Network selection” indicates the name of the network on which you are connected (Example below is “Ubigi”):


2/ The “Data Roaming” option must be activated for your Ubigi profile to ensure that your data connection works.

Was this article helpful?
YesNo

Looking for something specific?

Other frequently asked questions:

Why is my Ubigi connection not working?

Will data latency be impacted by the IP location feature?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

Is the IP location feature free?

IP location feature: which devices are supported?

What is the difference between a Country of Residence IP address and a Regional IP address?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Can I make phone calls with Ubigi eSIM data plans?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

Which mobile devices support Ubigi eSIM?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is a one-off and a recurring Ubigi data plans?

How to use Ubigi with a dual SIM device?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

How to set the APN for Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

I have a new Android device. How can I reinstall my Ubigi eSIM profile on it?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 28484 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Great experience from purchasing to…
Great experience from purchasing to automatic connections. Easy to buy plan a few days in advance. Fast connection in Europe and South Korea. Highly recommend
Claire Lemarechal, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great service
Great service , unbelievable reception .
customer, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
easy to dwnload and use
easy to dwnload and use. Very good rates too
customer, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
easy to set up
easy to set up, reasonable price
customer, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
I had data from my arrival in Morocco…
I had data from my arrival in Morocco until I departed without any problem
Joan Williams, 13 Nov 2025
4 stars Verified
Verified review
This user has been identified as a buyer
Overall a very good and simple but they need to hire humans for customer support
Overall a very good and simple experience. The app does what it needs to do. 4 starts only because customer support seems to be inexistent: I created a refund request for a plan I purchased incorrectly and got a reply from an automated AI bot which just ignored my refund request.
Dario, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Reliable
Reliable, excellent connection, efficient
customer, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Just worked out of the box after arrival
Limitless data traffic abroad made navigating maps, researching interesting sites, ordering online and sending pictures via IM from any place during the vacation a breeze.
Linus Stubert, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent quality of Network for the…
Excellent quality of Network for the best price!! ! I Highly recommend Ubigi!!
David Seecharran, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great referal program
Great referal program
customer, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
First time using Ubigi eSIM.
Ubigi eSIM is the way to go! I’m on a 3 week trip to Malaysia and I have had great reception! No problems at all! It’s the best!
customer, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install
Easy to install, with instant access to the network.
Pierre, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
So fast easy to use
So fast easy to use
Sunny, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy and convenient
Cheap, easy to install. Very good
Nathalie, 13 Nov 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy and a great deal
Ubigi is awesome. Just a few years ago eSIMs were confusing and a pain to install. I've now used Ubigi in Spain and Japan and it couldn't be easier. The instructions are clear and easy. You get plenty of data for just a few bucks. And if you run out, it takes seconds to add more using the app, so no stressing about how much to get or how much you're using.
Jim, 13 Nov 2025

Your message has been sent.
We’ll get back to you shortly.

We have taken into account your subscription to the newsletter