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How can I check the remaining balance of my Ubigi eSIM?

In order to check your balance, you just need to connect to your Ubigi account.

* If you are using an iOS or Android device:

– from the application :
Download it from the Playstore

Download it from the Appstore

– from ubigi.me

The remaining credit is displayed on the home page and you can check it at any time even if your credit is exhausted.

* If you are using a Windows 10 or Windows 11 device:

You can check the remaining credit by clicking on the network bar (it will appear at the top of it).

Windows 10:


Windows 11:

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    Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.

    To check if your device is eSIM compatible, follow these steps:​

    Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.

    To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:​

    • Go to Settings.
    • Select General.
    • Choose About/Information.
    • Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".

    To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)