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IP location feature: which devices are supported?

The IP location feature is compatible with any device that supports Ubigi eSIM connectivity. This includes:
Smartphones – both iOS and Android devices
Tablets – such as iPads and other eSIM-enabled tablets
Laptops – including Windows 10/11 devices with eSIM compatibility
No additional apps or tools are needed, as the feature is fully integrated into your Ubigi eSIM. Once your eSIM is active, the feature works seamlessly in the background, providing location-based benefits while maintaining optimal data performance across all supported devices.our Ubigi eSIM.

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Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

What is a one-off and a recurring Ubigi data plans?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to set the APN for Ubigi eSIM?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

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Excellent service & cost
Excellent service & cost
Mr Azam, 20 Sep 2026
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All good
All good, All time work
customer, 20 Sep 2026
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Was way better than I thought,it even…
Was way better than I thought,it even worked ok in the mountains.TOTALLY brilliant around Agadir
Paul Richardson, 20 Sep 2026
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easy to use not expensive
easy to use not expensive
Chara Panagopoulou, 20 Sep 2026
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Love it when everything just works
Love it when everything just works, easy set up, it switched when I changed countries, brilliant
jason ahluwalia, 20 Sep 2026
4 stars Verified
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Switching to the eSIM not that straightforward
The statement that switching to the Ubigi eSIM is done automatically when the according country is entered, didn't prove. It requires some fondling with the phone settings and at least half an hour of waiting until the switch succeeds. Maybe Ubigi cannot do anything against it but instead of the promise, a detailed description what to do when entering that country would be more helpful.
pestw, 20 Sep 2026
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fast data in Tokyo
fast data in Tokyo
Doug Shapiro, 20 Sep 2026
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I could use in the service everywhere…
I could use in the service everywhere without limitations.
customer, 20 Sep 2026
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Literally most reliable superb product…
Literally most reliable superb product ever. Works wonderfully in Japan and so easy to Use. Thanks.
elizabeth, 20 Sep 2026
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Using E-SIM for the first time
Using an E-SIM for the first time I have/ had an excellent experience with UBIGI all the time; on trips to Mexico, Brazil, Uruguay and Argentina - unlike SAILY (sorry), which NEVER provided a stable connection; at least not in Puerto Vallarta (MEX).
Tom Wittgen, 20 Sep 2026
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Dependable data
Dependable data
Ellen Santos, 20 Sep 2026
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Great product
Very reliable at a competitive price. Client support and the dashborad for consumptions are great.
Marc Pellerin, 20 Sep 2026
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Good signal and service
I had access all the time. Was always assured that I had enough data. Value for money.
Gail, 20 Sep 2026
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Not 5G
Not 5G. Always LTE. But consistent, so ok. Speed ~ 15mbps.
Frequent traveler, 20 Sep 2026
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First visit to Tokyo …
I logged in as soon as I arrived at Haneda Tokyo Airport using the Airport WiFi. Followed the instructions. It's been perfect. Thank you. Highly recommended
Uberta, 20 Sep 2026

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