How can I enable my Ubigi eSIM profile on my iPhone when I want to use it again?
If you need to reactivate your Ubigi eSIM profile on your iPhone after having deactivated it temporarily, go on your device to:
1 – Go to Settings > Mobile Data > in Data plans, choose Ubigi* (or “secondary” if you have not renamed the profile yet): 2 – Then press the button next to “Turn on this line” to activate the profile. Once it is activated, go back once and come back to the profile so that the sub-menus below it are displayed
3 – In the section “Mobile Data Network” > mention mbb in the field “Access Point Name” for the first section named “Cellular Data” (leave all other fields empty)
4 – Go back and activate the “Data Roaming” option
5 – Go back and in the Mobile data section, apply the data to your Ubigi eSIM profile (or “secondary” if you have not renamed the profile yet):
You can now use your Ubigi eSIM connection!
(NB: These settings are stored if you simply activate/deactivate the profile. Everything will be erased if you delete the profile)
You can also find those instructions on the video below.
We recommend you to never delete your Ubigi eSIM when you travel or when you do not use it as you can simply deactivate/reactivate it as described above until you need it again.
For more information about how to manage your eSIM profiles, go to our support page here.
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Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.
To check if your device is eSIM compatible, follow these steps:
Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.
To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:
Go to Settings.
Select General.
Choose About/Information.
Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".
To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)
