How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?
Note: In case you encounter any issue with your eSIM profile, do not delete it and just contact our Customer Service for more help.
If you really want to delete the eSIM profile on your Windows device (for instance in case you want to transfer it to a new/other device):
On Windows 10: Go to: – Settings – Network & Internet – Cellular – Then click on Manage eSIM profiles button: – Then, under eSIM Profiles, you can now select the eSIM profile you want to delete – and click on Delete.
On Windows 11: Go to: – Settings – Network and internet – Mobile – eSIM profiles – then on the “Reset eSIM” section, click on “Reset“.
WARNING: This action will delete all eSIM profiles from your device:
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Great
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Easy, simple, good value
Very clear instructions, user friendly, and very simple. Loved how the eSim was automatically added to my phone and I just had to turn it on, and my primary eSim off. Good value for my week in Japan where having data and using the Translate app was essential.
Geoff, 19 Jan 2026
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It just works.
Just works.
Steph, 19 Jan 2026
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Had good service here in Spain so far…
Had good service here in Spain so far on our trip, we have another 3 weeks travelling in Spain so we will have to get back to you later on your service
James Pollock, 19 Jan 2026
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simple and cheap
simple and cheap
Heleen, 19 Jan 2026
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Was super easy to connect
Was super easy to connect, soon as we entered the country we were travelling to had data for maps straight away.
Karen, 19 Jan 2026
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Great coverage in Japan
Great coverage in Japan. Good signal strength even on trains. Speed was reliable.
Adam, 19 Jan 2026
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Seamless service across country borders…
Seamless service across country borders - much smoother than previous experience with RedTea
Val Keen, 19 Jan 2026
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Very good service and connexion.
Very good service and connexion.
Gilles, 19 Jan 2026
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Excellent service
Excellent service
Francois Paquette, 19 Jan 2026
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Excellent service
Excellent service , will use again , excellent speeds .
custom, 19 Jan 2026
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Worked great
The coverage was better than expected. It worked better than roaming with my existing plan. Will definitely use again.
GreatX, 19 Jan 2026
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You are connected as soon as you enter…
You are connected as soon as you enter the country.
customerMira, 19 Jan 2026
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Great choice of E-sim!
Great choice of E-sim!
No issues, would use again
Gary P, 19 Jan 2026
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I love it!
I started using UBIGI since 2021 and I love it then I kept using UBIGI during my travel to USA, Japan, Thailand, Singapore, UK all good. I connected right away since I landed. I shared with my friends, they used in China and Australia. They are also very happy with UBIGI. I got the discount as well. Thank you and Keep a good work!!
LINA KARTASASMITA, 19 Jan 2026
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Affordable and simple
Affordable and simple! Excellent coverage throughout our trip through Japan.
Cory McGraw, 19 Jan 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?