How can I disable my Ubigi eSIM profile on my Android device when I travel or when I do not use it?
If you need to deactivate your Ubigi eSIM profile temporarily on your Android device when you travel or when you do not use it:
1 – On your device, go to Settings > Connections > SIM Card Manager :
2 – For the Ubigi eSIM profile (NB: if you haven’t renamed it yet, the name “secondary” will appear), press the button in front of it to disable it (the button will then appear as grayed out)
Your Ubigi eSIM profile is now deactivated.
You simply reactivate/deactivate the eSIM profile of your device at anytime. You can also find those instructions on the video below.
We recommend you to never delete your Ubigi eSIM profile when you travel or when you do not use it as you can simply deactivate it as described above, until you need it again.
Contact
You haven’t found the answers to your questions in Assistance or FAQ?
You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 29939 reviews on
Verified
Verified review
This user has been identified as a buyer
Very reliable and the internet is so…
Very reliable and the internet is so fast !! Traveled to Japan and even in the subway there was internet signal..Will use it again for my future travels and the price is so reasonable
June Santos, 26 Dec 2025
Verified
Verified review
This user has been identified as a buyer
Mostly great experience overall
Used Ubigi multiple times now across multiple trips in Japan. It's super easy to use and has good connection for the most part. I had no troubles adding the e-sim and activating it on my phone. It's my go-to service for now.
I docked 1 star because when I used it in August during a fireworks show, neither my wife nor I could get signal. This made it really difficult to regroup with our friends on site. Our Japanese friends were online just fine, so maybe Ubigi clients got de-prioritized by their carrier partner in Japan.
Aki, 26 Dec 2025
Verified
Verified review
This user has been identified as a buyer
easy to recharge!
Easy to recharge.
customer, 26 Dec 2025
Verified
Verified review
This user has been identified as a buyer
Highly recommend the fixed-data plan for Japan
I bought the fixed-data plan for Japan and it worked smoothly from activation to daily use. Apart from one or two brief moments where the connection dropped, everything was reliable. Having 5G available on top of an already competitive price was great value. The app made it easy to manage the plan as well. I’d definitely use Ubigi again on my next trip.
Daniel, 25 Dec 2025
Verified
Verified review
This user has been identified as a buyer
Made it incredibly easy to use on my…
Made it incredibly easy to use on my phone from the states to Japan. No issues with service. Easy to set up and deactivate from my phone when done using it. Will use it again for future international trips!!!!
Cooper, 25 Dec 2025
Verified
Verified review
This user has been identified as a buyer
It was easy to switch on
It was easy to switch on. Everything was seamless with no hiccups. Worked perfectly at all times. No complaints at all. That you so much for being such a great and trustworthy company. Hats off!
Herve Cabon, 25 Dec 2025
Verified
Verified review
This user has been identified as a buyer
Pretty straightforward and worked 95%…
Pretty straightforward and worked 95% of the time whilst we were away. Would use again but the downloading process was a faff.
miss kimberley martin, 25 Dec 2025
Verified
Verified review
This user has been identified as a buyer
Perfect
Perfect service
customer, 25 Dec 2025
Verified
Verified review
This user has been identified as a buyer
Great connectivity!
Great connectivity!
customer, 24 Dec 2025
Verified
Verified review
This user has been identified as a buyer
working very good..
ı was happy touse Ubigi. good connection..
customer Nedim, 24 Dec 2025
Verified
Verified review
This user has been identified as a buyer
This company gives me great service and…
This company gives me great service and gives you a discount code when you check out
customer, 23 Dec 2025
Verified
Verified review
This user has been identified as a buyer
Easy to use and friendly!
Easy to use and friendly!
customer, 23 Dec 2025
Verified
Verified review
This user has been identified as a buyer
Decent SIM provider
The SIM itself provided decent service throughout.
However, the app's User Interface is very buggy, loads too slow, and hard to navigate.
customer, 23 Dec 2025
Verified
Verified review
This user has been identified as a buyer
eSim Ubigi
Used it in Europe and worked perfectly 👌 👍
MEVIN, 23 Dec 2025
Verified
Verified review
This user has been identified as a buyer
RELIABLE CONNECTION AND EASY TO USE APP
RELIABLE CONNECTION AND EASY TO USE APP
Jim Durbin, 23 Dec 2025
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?