I am stuck on the “FINAL STEP” page, and the message “Waiting for Ubigi cellular connectivity” has been displayed for several minutes. How can I resolve this?
If this message has been displayed on your screen for several minutes, please follow the steps below to resolve the issue:
1. Turn off Wi-Fi on your device.
2. Ensure that your Ubigi line is activated: – Go to Settings – Select Mobile Data (or Cellular) – Choose your Ubigi eSIM profile – Make sure the “Turn on this line” option is enabled
3.Activate mobile data for your Ubigi line: – Go to Settings – Select Mobile Data (or Cellular) – At the top, select Mobile Data – Choose your Ubigi eSIM
You are now connected to Ubigi. You can reopen the Ubigi app, and you will be connected to your Ubigi account.
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Great
Based on 27988 reviews on
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Very convenient
Got it for Japan and is very convenient. It automatically connects upon arrival, and the app will let you know how many data you have left.
jaysee, 02 Nov 2025
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Everything went fine.
Everything went fine.
Jasmine Lalonde, 02 Nov 2025
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Staying connected in ChinaGreat connection all the time
Great connection all the time. Very impressed.
Monika Burgercustomer, 02 Nov 2025
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Great service that works
Had proper 5g service no issues what so ever. Very easy to use and very stable.
Colyn, 02 Nov 2025
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Simple and easy to purchase and use
Simple and easy to purchase the best option based on our trip. Then setup was nice and quick, with good reminders when I was in the area purchased for use.
Would definitely use again and also recommend to others.
Peter C, 02 Nov 2025
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I used the ubugi e sim for 12 days…
I used the ubugi e sim for 12 days while travelling to Japan. I found it very easy to install and very efficient. I will certainly recommend and use it again.
Wilhelm, 02 Nov 2025
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Good service.
Good service.
customer, 02 Nov 2025
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So Simple that a 60 Year Old Can Use It
At 60 years old, I had doubt and anxiety finding a way to stay connected to the internet on my cellphone while visiting Germany from the United States. My son told me about Ubigi. While at the airport, I signed up and downloaded the Ubigi App. The directions were simple and clear especially providing images of my cellphone setup features. Once I landed in Germany, the activation was automatic and seamless. When I have WiFi, I can use it and while I don't have WiFi, Ubigi automatically takes over. There are many packages and prices to select from. I love that there isn't anything I physically have to buy and install. So simple that a 60 year old can use it:)
CHE RUSSELL, 02 Nov 2025
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Very happy so far.
I am still in Tokyo. My Ubigi e-sim is working well. It uses Docomo. The 5G is fast.
Alexis, 02 Nov 2025
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Immediate Internet when in Japan
The moment I got in Japan I was able to use my e-sim. Ubigi is working very well in most places.
Willemien de Lang, 02 Nov 2025
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easy to purchase and top-up
easy to purchase and top-up, easy to activate, very good coverage in Oman.
Thomas Rehberg, 02 Nov 2025
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I’m not great new technology so my wife…
I’m not great new technology so my wife set it up I have had no problems using Ubigi I will tell all my contacts
michael blower, 02 Nov 2025
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Good esim provider
Ubigi worked really well on my trip to Japan. Activating the data plan upon arriving to the airport in Tokyo was completely automatic. No issues whatsoever over the entire 2 week period, recommending wholeheartedly for any travelers.
Jere, 02 Nov 2025
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Works well almost everywhere
Works well almost everywhere
Balcay, 02 Nov 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility
Smartphones & Cellular Tablets:
Dial (*#06#). If an EID number shows, your device supports eSIM!
Laptops (Windows 10/11):
Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!
Check Carrier Unlock
On iOS:
Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!
On Android:
Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
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