If you do want to modify the password of your Ubigi account: – Connect to your Ubigi account – Go to the Settings tab – Enter a new password in the field « New password» – Confirm it on the following field – Click on the UPDATE button to register it
Your password is now modified 🙂
Contact
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Great
Based on 29967 reviews on
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The connection is steady and reliable
The connection is steady and reliable. I'm glad we have discovered Ubigi. We found the app and recommendations by using AI. The app is user friendly and easy to get going, like installing the e-sim. I also liked the point that when arriving at my destination my i-phone automatically shifted to the ubigi network. Main point is the international orientation which is convenient for future travel.
customer, 28 Dec 2025
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Super easy to use. Great connection!
Great experience and easy to use!
Rachel, 28 Dec 2025
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Smooth service at competotive proces.
Smooth service at competotive proces.
customer, 28 Dec 2025
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Great Service all over Japan
Landed and immediately had service. It was easy to set up and keep track of data usage via the app. Went to some remote locations and had no trouble with our internet service.
customer, 28 Dec 2025
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Worked like a charm
Worked like a charm. We had absolutely no problems.
Juliana, 27 Dec 2025
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great app to download for travel purposes.
my friend reccomended me to download your app. it was great and the price was reasonable for a few days but we bought a weekly plan. we didnt have to stress out at the airport to get a sim card so it worked out well. Thank you so much.
Linda Salas, 27 Dec 2025
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Easy
Easy, inexpensive.
customer, 27 Dec 2025
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Easy and reliable
First time user and all went pretty smooth. East Asia plan and had no problems in either Taiwan or Japan.
Will use again.
Recommended
John B, 27 Dec 2025
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Easy service with good data quality
Easy service with good data quality. Buying and activating the esim was very easy. Although I had a small issue with activating my esim (because of a missing setting). Support was there to help! Would recommend.
Wouter, 27 Dec 2025
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Not a single complain
Not a single complain. Easy to use, reliable, affordable prices and zero issues
Jens Verheyden, 27 Dec 2025
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Excellent service no problem just…
Excellent service no problem just worked as soon as I landed 🛬 and turned on my fone
Bryan N Sargent, 27 Dec 2025
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Very good option for Japan
Everything worked perfectly as soon as I landed in Japan.
Carla Cuello, 27 Dec 2025
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I keep Ubigi for the future.
Fast. Reliable.Affordable. Bars stay high.
DRKiD, 27 Dec 2025
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Easy to use
Easy to use. Did not have problem.
Marilou R, 27 Dec 2025
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always works
always works, where competitors have problems
mHrini, 26 Dec 2025
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?