You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 39934 reviews on
Verified
Verified review
This user has been identified as a buyer
Very simple to set up and use
Very simple to set up and use. No issues in Japan. I bought the 2 week unlimited data package
Mrs CARBA, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
All good happy with the service
All good happy with the service
Maggie, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
The Ubugi esim instructions on their…
The Ubugi esim instructions on their wesite to purchase plus was easy too install I had no problems at all while traveling through Japan. The esim worked perfectly!
John, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Fast internet
My esim got deleted accidently. I was worried I would have to wait a long time with connectivity. Ubigi got back to me at a fast time to help resolve issue. Used them before in the past to travel. I recommend. Great service.
Tee W, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
just had some confusion with setting up…
just had some confusion with setting up the system
Corinne Kallen, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy to use, works without problems
Anders Brodin, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Reliable connection and ease of usage
Reliable connection and ease of usage
Madel Santiago, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Great service, very reliable
Very reliable in both Japan (Tokyo, Osaka, and Kyoto) and well as in the Philippines (Manila and Boracay). Was able to also use hot spot data for a friend without service which worked very well. Will use again on our next trip!
customer, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
No worries about connection.
No worries about connection.
customer, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
The app and setup was not the best
The app and setup was not the best. Very clunky ui and web experience. However the actual product and coverage is a 10/10
customer, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Affordable and no issue at all
Absolutely no issue with this esim in Tokyo underground and around the city for the last 15 days
Py, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy transaction. Easy to install. Easy to use. As soon as I touched down in Japan, the eSIM kicked on. Toggled between 5G and LTE but decent speeds for the most part. No issues using Google maps, even in the subways.
st timer in Asia, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Service was reliable and easy to use
Service was reliable and easy to use
customer, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Good E-SIM for travel.
Everything worked fine without problems.
Peter Wilke, 21 Jun 2026
Verified
Verified review
This user has been identified as a buyer
On a cruise ship works great as long as…
On a cruise ship works great as long as you are close to land
Wade, 21 Jun 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?