Yes, the IP location feature is currently offered completely free of charge. There are no additional fees or subscriptions required to use it—once your Ubigi eSIM is active, you can enjoy the benefits of IP location without any extra cost. This allows you to enhance your connectivity experience seamlessly and securely, with no impact on your existing data plan.
Contact
You haven’t found the answers to your questions in Assistance or FAQ?
You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 39453 reviews on
Verified
Verified review
This user has been identified as a buyer
Data service was great; phone service was unreliable
Data service was great (in the Netherlands).
Phone service was a problem. The first 3 call attempts (2 from US to Netherlands, one from the Netherlands to the US) did not go through. At once once of them said "Network busy". The 4th one did go through... with no change to the settings.
A web search revealed this is a known problem with Ubigi. (I have a Google Pixel).
customer, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
The purchase
The purchase, set up, and activation were all SO easy and seamless. We were able to land in a foreign country and have immediate data service which was so comforting to know we would have help via the internet (Google Maps, websites, etc…). For nearly 20 days in Japan, the connection and speed was excellent for our trip, except one evening when there was an outage. I realize this can happen with any tech company or internet/cell provider. But for several hours we had no access unless able to hop on free WiFi. Thankfully the timing for us worked out and we were able to manage just fine without, but could be quite the disruption if someone was relying on it. Definitely a good idea to have downloaded as many options for use offline for these cases (screenshots of ticket barcodes, Google Maps, Google Translate, hotel info, etc…) The outage was resolved by the next morning and Ubigi did make it right by providing a coupon code for the next time we need an eSIM. Despite the hiccup I would still use Ubigi next time as it really was so slick and the cost compared to what our cell provider international plan was a huge savings.
Erica h, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Convenience and connectivity
Convenience and connectivity. Worked like a charm as soon as I crossed the border.
customer, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easy to install and wifi connection is…
Easy to install and wifi connection is good.
customer, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Poor start in Japan, great results for the rest.
The first two days of my trip in Japan, the cellular data connection was very inconsistent. I resorted to paying for my line overseas because it even stopped working at some point. Eventually, I received an email with an apology since my esim wasn’t working and it was amazing for the rest of the trip. It never failed once, never lost connection, remained at consistent speed no matter the location. I think what happened at the start of the trip was unfortunate, but it proved to be great for the rest of it.
Barka, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
We are connected frem the first minute!!
We are connected frem the first minute!!
Fred, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easy to purchase and to use good data plan
Easy to purchase and to use
Sara, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easy
Easy, excellent value, great connectivity, what’s not to like !
SHABANA Anwar, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Used 1 month in Japan
Used 1 month in Japan. Very reliable
Bia, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Highly recommend
Easy to purchase, cheap, worked very well, great to be able to have it straight through your phone not a new sim
Seon, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Great communication from the start once…
Great communication from the start once I purchased my plan. Easy setup navigation and worked the minute I landed in Europe.
Happy Trails, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Amazing connectivity
Amazing connectivity. I got connection everywhere. and this one particular place I didn’t- they upgraded my connection. It was great. Would recommend to everyone visiting Japan.
Anand D, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
I have been using Ubigi for a year now…
I have been using Ubigi for a year now and it has been great. Prior to this, I would always get a pocket wifi device. Ubigi has never failed me until this trip. The wifi went down when I was trying to traverse Kanazawa for the first time and it was kinda a pain. I did get a coupon for 50% off my next code, but it really could have been bad. Still, I will give Ubigi another chance since this was the first time in a year when it got messed up.
customer, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Very easy to use and functions…
Very easy to use and functions automatically once set up
NA, 13 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Connected instantly with good service
Connected instantly with good service. Easy to use.
Kelsey Lenti, 13 Jun 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking