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Can I make phone calls with Ubigi eSIM data plans?


Ubigi eSIM provides data-only services. Thanks to Ubigi data plans, you will be able to connect to the Internet wherever you are in the world.

So, you can not make phone calls with Ubigi eSIM data plans but you can use iMessage and your favorite VoIP applications such as Skype, FaceTime, WhatsApp, Viber, Facebook Messenger, etc. By using these VoIP apps, you will be able to make calls and send text messages.

For iPhone users, you can also keep using your home-based carrier line to make calls and send SMS while using Ubigi mobile data. Calls and SMS will be charged by your domestic carrier.

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I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

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iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

What is a one-off and a recurring Ubigi data plans?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to set the APN for Ubigi eSIM?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

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Based on 47732 reviews on Trustpilot
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Everthing Perfect
Everthing Perfect. Using it in Japan
Gregor, 06 Oct 2026
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I had a few technical issues
I had a few technical issues, but Assma from Ubigi's customer service resolved everything very quickly and efficiently. Extremely satisfied with the prompt service. THANK YOU Roy
Roy BD, 06 Oct 2026
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Great service
Great service
customer, 06 Oct 2026
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Very good
Very good connection and simple
customer, 06 Oct 2026
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Great connection!
Easy to install, great connection!
Joelle, 06 Oct 2026
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Slight issue in the start, otherwise stellar service.
Had zero issues other than the startup, perfect connection for two weeks, even on top of a mountain. Make sure you pre-install the eSIM in your origin, critically DISABLE your local SIM before boarding, and in Haneda (Japan) there's no point to try and connect to it while still in the plane due to local infrastructure, wait until you're in the terminal to connect.
Erik, 06 Oct 2026
4 stars Verified
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Ubigi is great for travels abroad
Ubigi is great for travels abroad. I had some difficulties when setting it up, but figured it out at the end. This the explanation could be a bit clearer.
Claudia Kaml, 06 Oct 2026
4 stars Verified
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Simple et facile
Il est possible de rester en contact avec sa famille facilement. Simple à installer et à utiliser.
Audrey, 06 Oct 2026
5 stars Verified
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Easy install and easy set up.
Easy install and easy set up.
Eddy Besselink, 06 Oct 2026
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Great service while travelling through…
Great service while travelling through Italy plus easy to add on an extra service for traveling to an unexpected different country
CB, 06 Oct 2026
5 stars Verified
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Great price and e sim worked well
Great price and e sim worked well - very happy with the mobile data
Faye , 06 Oct 2026
4 stars Verified
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Our eSIM works just fine
Our eSIM works just fine. Only issue we had was it did not start sutomaticslly. We had to go into the cellular setting on our phone and make the eSIM the primary. It would have been nice if it had been named Ubigi rather the cryptic Travel-transatel. But once setup it works well.
Lou Kotler, 06 Oct 2026
5 stars Verified
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Worked well in large and small communities in Japan
Used Ubigi eSIM on a circle Japan cruise and it worked in every port of call. Trustworthy eSIM
Diana, 06 Oct 2026
5 stars Verified
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Google pixel好用
Google pixel好用
customer, 06 Oct 2026
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⭐️⭐️⭐️⭐️⭐️ work's well
⭐️⭐️⭐️⭐️⭐️ work's well
Zdis Bo, 06 Oct 2026

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