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How can I create my Ubigi account on an Android device?

To create your Ubigi account on your Android device, please select your device on the following link and follow displayed instructions step by step : https://cellulardata.ubigi.com/mobile-devices/get-esim/

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Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

What is a one-off and a recurring Ubigi data plans?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

How to set the APN for Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
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Based on 40937 reviews on Trustpilot
5 stars Verified
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great ..easy
great ..easy
sonal, 08 Jul 2026
5 stars Verified
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Incredibly easy to use and faultless
Incredibly easy to use and faultless. Used for my trips in Japan and the UK.
PMV, 08 Jul 2026
5 stars Verified
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Great mobile date to have while in Japan
Great mobile date to have while in Japan
customer, 08 Jul 2026
4 stars Verified
Verified review
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Works well as expected everywhere in Japan
The eSIM works well everywhere in Japan. No connection lost
Jean, 08 Jul 2026
5 stars Verified
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It just worked!
It just worked!
Michael, 08 Jul 2026
5 stars Verified
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Good value for money
Good value for money. Great coverage through most areas.
customer, 08 Jul 2026
5 stars Verified
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Great coverage and easy to use service.
Great coverage and easy to use service.
Amir Amiri, 08 Jul 2026
4 stars Verified
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Problems Reading QR Code on E-mail
I purchased this eSIM to test out my new Netgear Nighthawk M7 hotspot. The purchasing experience went well and was straight forward. When I scanned to QR code on your e-mail, I kept on getting an error message on the Netgear App that read: "eSIM setup failed. Something went wrong while setting up the eSIM on your hotspot Error Code: 1." I then proceeded to create my Ubigi account. Once in the account, there was confirmation of my purchase with a QR code. When I scanned this other QR code, it processed successfully. The rest of the process went smoothly and I experienced no problems with the service. Based on what happened, it seems to me this Error Code 1 was a generic provisioning failure rather than a problem with the hotspot itself. In other words, the hotspot was able to read the QR code and contact the provisioning server, but the server could not complete the download of the eSIM profile for whatever reason. Other than this I liked your product and will use it again. I plan on using Ubigi as I travel to Italy later this year.
A. De Mello, 08 Jul 2026
5 stars Verified
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Worked great for my trip to Korea
Worked great for my trip to Korea. Pricing was very reasonable and the connection was great
customer, 08 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Great
Great! barely ever lost service. 5 gigs of data lasted my whole 2 wee trip. Occasionally I had slow connection though.
customer, 08 Jul 2026
4 stars Verified
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There are some area that the wifi…
There are some area that the wifi signal is very weak.
customer, 07 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Easy to use
Easy to use, easy to install, app is helpful to manage. Great experience!
Michael Stout, 07 Jul 2026
5 stars Verified
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New User Traveling in Chile
As a new user, this has been amazing in Chile!
customer, 07 Jul 2026
5 stars Verified
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Cheap prices and good service
Cheap prices and good service. Very useful
Neno De Jesus, 07 Jul 2026
5 stars Verified
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I used Ubigi in Morocco with Maroc…
I used Ubigi in Morocco with Maroc Telecom and Orange and everything was perfect everywhere. I suggest it.
LOMBARDO EUGENIO, 07 Jul 2026

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