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How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

First, make sure that the SIM card is well inserted in the SIM card slot of your device (please refer to the instruction manual of your device).

Then, the only thing you have to do is to connect your device to the Ubigi network and create your personal account. To do that, please follow the instructions here.

Voilà ! You can now enjoy your Ubigi services.

Note: in case there is no SIM card inserted in your device, first make sure it is compatible with Ubigi service: Which Windows 10 or Windows 11 devices are compatible with Ubigi services?
If it is compatible and you never had a SIM card or you lost it, please contact device manufacturer directly to request a new one.

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Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

What is a one-off and a recurring Ubigi data plans?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

How to set the APN for Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

I have a new Android device. How can I reinstall my Ubigi eSIM profile on it?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 31227 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Good value and a low-friction purchase…
Good value and a low-friction purchase and setup. Would use them again in Japan.
Scott N, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works Well
Does what I want in New Zealand (from Australia) will see how I go in Europe later in the year when we travel to multiple countries 👍
Dawn, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Used Ubigi in Japan and now Australia
Used Ubigi in Japan and now Australia. So far it is perfect and flawless.
UNITED STATES, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
YouTuber recommended because of good coverage in Japan
I originally chose Ubigi because of their carrier in Japan. I like that they are very clear about carriers being used. Currently, we are traveling several Asian countries and found their regional plan was perfect. Lastly, I appreciate that I can setup the eSIM before traveling. All good
customer, 09 Feb 2026
4 stars Verified
Verified review
This user has been identified as a buyer
It just worked easily
It just worked without complicated back and forth like other providers. With hthis, I have the security to be connected worldwhide.
Mr Jörn Wagenbach, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
VG to use and perfekt.
VG to use and perfekt.
Thahir Radi, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The eSIM started upon landing in Lisbon…
The eSIM started upon landing in Lisbon - just as the literature stated. Great price, easy install.
Douglas Cox, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to operate
Easy to operate, working smoothly.I recommend!
customers Garneva, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
very affordable and excellent service
very affordable and excellent service, had no problems at all during my trip to Japan.
customer, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent choice!
So far Ive had very good service at the different countries I have been using Ubigi, quick connection, fast internet and keeping in touch with friends and family as if I were at home.
ROBIN ROMERO, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Hard to figure out how to glet started but all worked well
Hard to figure out how to g
Carole Parker, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works perfectly
Works perfectly. Setup can be easy if you follow instructions. Keeping my phone sim as primary did not work but when I made esim primary, both worked.
customer, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very good
Very good. The ESim works perfectly!
Suzie, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked Perfectly
Great price, easy to setup and worked perfectly. Will use Ubigi again for my next trip outside Australia
DarrenR, 08 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I used it without flaw in Japan
I used it without flaw in Japan. it was a reaaly good experience
customer, 08 Feb 2026

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