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How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

First, make sure that the SIM card is well inserted in the SIM card slot of your device (please refer to the instruction manual of your device).

Then, the only thing you have to do is to connect your device to the Ubigi network and create your personal account. To do that, please follow the instructions here.

Voilà ! You can now enjoy your Ubigi services.

Note: in case there is no SIM card inserted in your device, first make sure it is compatible with Ubigi service: Which Windows 10 or Windows 11 devices are compatible with Ubigi services?
If it is compatible and you never had a SIM card or you lost it, please contact device manufacturer directly to request a new one.

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    Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.

    To check if your device is eSIM compatible, follow these steps:​

    Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.

    To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:​

    • Go to Settings.
    • Select General.
    • Choose About/Information.
    • Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".

    To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)