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How to get and install a Ubigi eSIM profile on iPhone?

First, download the Ubigi App from the AppStore or scan the QR code below:



– Launch now your Ubigi App on your iPhone

– If your iPhone is compatible with eSIM, just follow the steps on the following page to get and install your Ubigi eSIM profile: https://cellulardata.ubigi.com/ios/iphone/get-esim/

Once installed, you can enjoy your Ubigi services in more than 200 destinations

Contact

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Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

What is a one-off and a recurring Ubigi data plans?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to set the APN for Ubigi eSIM?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Contact

You haven’t found the answers to your questions in Assistance or FAQ?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 50055 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
A Must Have
Connected with no issues when we arrived and no issues during the trip.
Marius, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
No problem so far
No problem so far. Good signal in both HK and japan
customer, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
ease of use and good reception wherever…
ease of use and good reception wherever needed.
Durbanite, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
On a trip in Japan with my family
On a trip in Japan with my family, other members used other esim providers, I picked Ubigi. They have all had to connect to my phone's hotspot because their providers just haven't had decent coverage. Best choice Ubigi.
Customer, not Member., 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy set up and easy to use
Easy set up and easy to use
Scott, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to purchase with plenty of options…
Easy to purchase with plenty of options depending on how much data you need. It was super easy to install on my phone and even easier to activate once I landed in Japan!
Justin Russo, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
so easy to switch between purchased…
so easy to switch between purchased plans. as for the desert in Morocco it was the only esim that worked well between all the other people
fady taha, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great connection while in Japan
Great connection while in Japan. Easy instructions that I followed so that as soon as I landed, the cell connection began. Excellent ecperience and very affordable.
customer, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Extremely easy to install
Extremely easy to install, connect and had super fast consistent connection my whole time in Japan.
customer, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Connection work well as expected all…
Connection work well as expected all the time
customer, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very reliable in Japan!
Very reliable in Japan!
Kurt R, 29 Oct 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Used for travelling in Italy and Japan
Used for travelling in Italy and Japan. Works fine and easy to buy and install especially using their app. The only thing is that I had little 5g connection, 4g most of the time, but good enough for the occasional use when no WiFi or bad WiFi is available
customer, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
We were 15 days in Japan and had no…
We were 15 days in Japan and had no problems at all. Will definitely use Ubigi again 😊
marianne, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
it works perfectly and very easy to…
it works perfectly and very easy to implement
customer, 29 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I will use it again.
It was easy and It worked great.
customer, 29 Oct 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

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You already have an eSIM in your cart.
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Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?