How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?
In case you deleted the eSIM profile on your Windows 10/11 device, we invite you to contact our Customer Service and provide the EID of your device. We can then retrieve the “activation code” for your eSIM profile so that you can reinstall it on your device.
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You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 30024 reviews on
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Worked well in Japan
Worked well in Japan, prices reasonable and pretty easy to install
Sharon P, 02 Jan 2026
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It was easy to add esim credit n I went…
It was easy to add esim credit n I went to three countries in Africa n had good coverage in each.
customer, 02 Jan 2026
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Go online immediately after activating your e-SIM
The E Sim was eysy to activate, so I was online immediately.
However, this time in Costa Rica, I occasionally had no reception for several hours.
Gitte, 02 Jan 2026
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Simple sign up, easy connection!
The ease in signing up and connecting - no issues at all. I couldnt work out how to use the dual sim as I couldnt access my sim in my phone - but the instructions they gave for my android were clear and so easy to follow!
SP, 02 Jan 2026
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Excellent
Excellent, fast and easy to set up service. Highly recommend!
Dhammika, 02 Jan 2026
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Great Service in Russia, no 24H wait!
Great value for money and great signal. It works perfectly, and I didn't need to wait 24 hours for it to be activated.
Georgi Kostakev, 02 Jan 2026
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Connection as soon as I arrived in…
Connection as soon as I arrived in Malaysia great coverage
customer, 02 Jan 2026
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Very easy set up
Very easy set up. I bought a 10gb 30 day package for traveling in Malaysia and so far it is working perfectly.
Shirley , 02 Jan 2026
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All recommendations
It’s so easy to use the app, and the benefits are just so great.
Marko, 02 Jan 2026
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Easy to use and monitor your data…
Easy to use and monitor your data usage. Definitely recommend this for everyone.
customer, 02 Jan 2026
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Facility of using
Facility of using, intuitive
Marie LABBE, 02 Jan 2026
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Reliable connection, good pricing for the eSIM
The connection was stable throughout, pricing was reasonable for the eSIM, and the overall experience was very good.
Niral Desai, 02 Jan 2026
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I have using Ubigi for a year now
I have using Ubigi for a year now. And I had not experienced any issues. Once I purchased the data plan the connectivity is seamless. Since last one year on my travels I have used Ubigi and I have always felt the service provided is very reliable.
I would like to thank and congratulate your team for the your work and wishing you all the best and a happy new year 2026.
customer, 02 Jan 2026
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I was very happy with Ubigi, except the price was a bit high
I was very happy with Ubigi. Iphone app is excellent, coverage in Japan is very good. Nothing to complain, except.. the price perhaps. There are esim providers as good but considerably cheaper.
But, once again, service was impeccable.
Tufan the Diver, 02 Jan 2026
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Used Ubigi in Japan after a…
Used Ubigi in Japan after a recommendation. Easy to buy an e-sim package, activate and use throughout my 2 week trip. Had decent signal in most places.
Hotspot worked flawlessly too.
Ended up using about 15gb mainly for navigation and searching about local spots.
Partner who had a bit more social media use, ended up about 30gb.
Keep an eye out for promos on their website or get referral codes for a discount.
Danny, 02 Jan 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking