I am stuck on the “FINAL STEP” page, and the message “Waiting for Ubigi cellular connectivity” has been displayed for several minutes. How can I resolve this?
If this message has been displayed on your screen for several minutes, please follow the steps below to resolve the issue:
1. Turn off Wi-Fi on your device.
2. Ensure that your Ubigi line is activated: – Go to Settings – Select Mobile Data (or Cellular) – Choose your Ubigi eSIM profile – Make sure the “Turn on this line” option is enabled
3.Activate mobile data for your Ubigi line: – Go to Settings – Select Mobile Data (or Cellular) – At the top, select Mobile Data – Choose your Ubigi eSIM
You are now connected to Ubigi. You can reopen the Ubigi app, and you will be connected to your Ubigi account.
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You haven’t found the answers to your questions in Assistance or FAQ?
You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 28056 reviews on
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Easy installation of the eSIM
Easy installation of the eSIM. Good communication with Ubigi.
Happy customer, 04 Nov 2025
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Top notch
Easy to use. Way above the competition. Better range and better carrier.
Larrysanman, 04 Nov 2025
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Simple, Easy to use, Reliable & Affordable
Simple and easy to use. Reliable everywhere (and in South Korea and Japan) and affordable eSim. Highly recommended (used it last year and this year). Will look to use Ubigin in future trip to Europe. Than You!!
Santy, 04 Nov 2025
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It works almost too well!
It works almost too well!
In less than 10 minutes after I knew Ubigi even existed I was signed up paid the little 14 dollars and now I have data just like that.
Huge help here in Japan because now I have 2 phones with service
10/10
customer, 04 Nov 2025
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Easy to install and stable WiFi.
Easy to install and stable WiFi.
Olliecustomer, 04 Nov 2025
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Simple and seamless
My Ubigi e Sim worked perfectly and would use this again for future trips. The e Sim worked as soon as the plane landed and we got into the terminal. I had great reception throughout my trip and it was very easy to install.
Dave K, 04 Nov 2025
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The simplest e-card ever
This e-card was so easy to connect to and use. I never lost connection, not even on the subway. You need data to travel around in Japan and I highly recommend this to Hoogle and Android users. It made my trip fun and easy.
customer, 04 Nov 2025
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Works
A little hard to setup but once it was done it worked as intended and I had no hangups or speed issues in Hokkaido and Tokyo.
Joseph Whang, 03 Nov 2025
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Good service; good prices
The eSIM I bought worked immediately upon arrival in Europe, and the data line quality was good most of the time, hence the 4* rating, not 5*. The data package price was very fair.
Gabbai, 03 Nov 2025
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Excellent
Easy to use and will recommend to others
Repeat user, 03 Nov 2025
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Easy to use and I always had internet…
Easy to use and I always had internet throughout my trip
Frida Avila, 03 Nov 2025
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We had reception all over Egypt
We had reception all over Egypt! Good service!
customer, 03 Nov 2025
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Working seamlessly in Costa Rica
Working seamlessly in Costa Rica , hassle free set up and reasonably priced.
Neil, 03 Nov 2025
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I used the Ubigi in Japan and it worked…
I used the Ubigi in Japan and it worked in all area i have been.
customer, 03 Nov 2025
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worked well in seoul and kyoto
worked well in seoul and kyoto. very easy to set up and use. I bought 10GB for 2 weeks and only use half of it. mostly for navigating and light social media. No video watching
customer, 03 Nov 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility
Smartphones & Cellular Tablets:
Dial (*#06#). If an EID number shows, your device supports eSIM!
Laptops (Windows 10/11):
Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!
Check Carrier Unlock
On iOS:
Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!
On Android:
Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
Current plan: •
If you choose to add a new one, the current plan will be removed. What would you like to do?
Check eSIM compatibility
Check Carrier Unlock