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How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?  

In case you deleted the eSIM profile on your Windows 10/11 device, we invite you to contact our Customer Service and provide the EID of your device.
We can then retrieve the “activation code” for your eSIM profile so that you can reinstall it on your device.

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Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

What is a one-off and a recurring Ubigi data plans?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to set the APN for Ubigi eSIM?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 48446 reviews on Trustpilot
4 stars Verified
Verified review
This user has been identified as a buyer
Coverage and speed
Ithe coverage was great however the speed sometimes low
Andrea Litscher, 13 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent experience with Ubigi
Excellent experience with Ubigi! The internet worked perfectly throughout my trip, with fast speeds and a stable connection. I never lost signal anywhere. Highly recommend!
customer, 13 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great service!
Had no problems whatsoever using this service. My friends who used another provider had a lot of issues with calling and texting, but I didn’t run into any! It was a great experience and I will use it again when I travel internationally.
customer, 13 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy to use. Great reception at all times.
Melissa Thomas, 13 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Nice and fast wifi
Nice and fast wifi
customer, 13 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great connection and very easy to use
Great connection and very easy to use
Stella R., 13 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy instant access
Easy instant access
customer, 12 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great product
Great product! Able to easily access web across multiple countries in Europe for a very decent price!
customer, 12 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
First time user
Easy to install esim. This was our first time using one. Worked great for us. My wife kept her phone in airplane mode and connected to my phone via a wifi hotspot and was able to talk to our grandchildren while I could use Google Maps to be in navigate on our trip. We were in Morocco and the coverage was great.
Picky Customer, 12 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked well
Worked well. Didn’t have any issues.
customer, 12 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install
Easy to install, good price for good performance:)
Stephanie , 12 Oct 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Really good, minor flaws
(Android user)Really easy to set up and use. Some areas were a bit spotty in reception but overall, really good and consistent connection and easy to use. My partner uses an iphone and found it a bit trickier than me to set up and use but we sorted it out.
Customer, 12 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I had a wonderful experience with Ubigi…
I had a wonderful experience with Ubigi , its so easy to connect and the net was so fast . And good thing with this everytime you change your place or country its easy to reconnect,so happy with Ubigi .
Karen, 12 Oct 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great platform
Great platform, excellent prices !
customer, 12 Oct 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Interni isnot very good
Interni isnot very good
customer, 12 Oct 2026
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