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How can I check if my Ubigi eSIM profile is installed on my iPad?

To check if your eSIM profile is installed on your iPad, follow the instructions below on your device:
– Go to Settings
– Then select Mobile Data
– On the right under MOBILE PLANS, check to see if any plans are displayed (in addition to your physical SIM card if you have one).

On the image below, you can see that a Ubigi eSIM profile (technical name displayed : ” Transatel ” – Ubigi is a Transatel service) is installed on the iPad.

When the blue check appears in front of the eSIM profile, it means that it is activated (you just need to tap on it to activate/deactivate it).

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Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

What is a one-off and a recurring Ubigi data plans?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

How to set the APN for Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 32669 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Used it for my trip to Japan
Used it for my trip to Japan. Was cheaper than competitors. Was 5G pretty much everywhere i went.
Alex, 12 Mar 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Would’ve liked more plan options
Would’ve liked more plan options. Such as 7,11,15 day options because I needed 8 days of unlimited data but had to pay for 15. Had trouble making phone calls with the data plan.
Anonymous, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good price and service. Highly recommended
Good price, prompt and appropriate support, reliable service, I recommended to my brother and he was also very happy and became a repeat customer
Yasushi Shiba, 12 Mar 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Easy sign up & reliable coverage
Easy sign up & reliable coverage
Robert Burke, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy to use.
Very easy to use.
customer, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked perfectly!
The eSIM worked great and lasted basically until I needed to leave Japan. I got the 5 or 10 GB plan for an 8 day trip and was able to get coverage everywhere I went. The plan literally ran out as I was boarding my flight home so it was perfectly timed.
customer, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Exactly what you need
Works great, everywhere in Japan according to my experience !
Jory, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Just perfection when traveling
Just perfection when traveling. No issues what so ever. Love it!!!
Demetrio Guerrero, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Everything worked perfect sim plush…
Everything worked perfect sim plush kept my own number
customer, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy to use , good coverage.
Ron, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy setup
Easy setup, easy access
Anna Melone, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I have service everywhere!
I have service everywhere, even when I ride the subway! So so worth it!
N.M., 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked well in Korea and Japan
Worked well for data
customer, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It just worked
It just worked. Just what you want when you land late at night in Japan. Very happy user.
Scott K, 12 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi is fast
Ubigi is fast, doesnt stall and easy to ise
customerlu, 12 Mar 2026

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