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How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?  

In case you deleted the eSIM profile on your Windows 10/11 device, we invite you to contact our Customer Service and provide the EID of your device.
We can then retrieve the “activation code” for your eSIM profile so that you can reinstall it on your device.

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Other frequently asked questions:

Will data latency be impacted by the IP location feature?

Why is my Ubigi connection not working?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

What is the difference between a Country of Residence IP address and a Regional IP address?

Is the IP location feature free?

IP location feature: which devices are supported?

Can I make phone calls with Ubigi eSIM data plans?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

How do I know if my Ubigi profile is installed on my Android device?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Which mobile devices support Ubigi eSIM?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

What is a one-off and a recurring Ubigi data plans?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is the best way to contact Ubigi support?

How to use Ubigi with a dual SIM device?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to set the APN for Ubigi eSIM?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 44177 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
It is still good for Internet here
It is still good for Internet here
customer, 24 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great
Great, very great.
Samson, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Used during my trip to New England in…
Used during my trip to New England in Aug 2026. Great! Absolutely no issues
Patrick , 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very good connection
Very good connection, no lagging..
Chanie, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It is good
It is good. Easy to use
Boaz, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
All is perfect
All is perfect
Hannelore, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
unlimited data for Europe…
I purchased unlimited data for Europe and my connection and speed was spectacular. I had no issues crossing from country to country and even in the most remote areas I was still able to use internet. I have the same experience in Istanbul when changing to Turkish plan. I would highly recommend to use Ubigi platform.
Mrs Ivana Bodyova, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Reliable service
Reliable service. Activation was seamless. Will use again.
MS, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
very good speed and network coverage…
very good speed and network coverage and great saving comapred to my usual mobile operator
Pierre, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Full coverage everywhere I went
Full coverage everywhere I went
customer, 23 Aug 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Good value for money
Easy to set up and use, good connection and no issues with tethering. Great selection of countries. If i had to pick a downside, it is that after 20gb on an "unlimited" plan, you trigger a fair use policy that caps your speed at 2gb.
Peter, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Nice service
Nice service
customer, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good covering for 4 counties in Central…
Good covering for 4 counties in Central Asia! I wish that in the future Turkmenitan should be included!
Augustin Semenescu, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great prices, great connectivity, recommend
Great prices, had no issues at all, great connectivity and speed. The app looked ugly at first but serves the purpose greatly, will use again for sure. Used in Turkey, Germany and Denmark.
Peter, 23 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Incredibly easy to use and reliable
Incredibly easy to use and reliable. I bought 10GB for my trip to Bali, which was easy to install and has incredibly quick internet connection - just like being at home.
Kris, 23 Aug 2026

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