How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?
In case you deleted the eSIM profile on your Windows 10/11 device, we invite you to contact our Customer Service and provide the EID of your device. We can then retrieve the “activation code” for your eSIM profile so that you can reinstall it on your device.
Contact
You haven’t found the answers to your questions in Assistance or FAQ?
You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 44205 reviews on
Verified
Verified review
This user has been identified as a buyer
It was easy and seamless
It was easy and seamless, good connection when used for Malaysia and Indonesia
customer, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Excellent service throughout!
Excellent service throughout!
Arif, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Plug and play!
Plug and play!
Jessy Bègue, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
So easy it is to install, use and is cost effective!
I have had the best experience with Ubigi. It is super easy to use - properably the easiest eSim I have ever installed. Ubigi installs it for you - you just have to click go and install via the app.
Most cost effective, and fast.
Nats, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Super intrusif
Super intrusif
SEGBE BAKAYOKO, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Great experience!
Great experience!
customer, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Enjoying a great service.
Enjoying a great service.
customer, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
It’s easy to connect to internet when…
It’s easy to connect to internet when we arrived.
customer, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
My opinion to use in Swiss.
My opinion to use in Swiss.
Bertrand Charton, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Amazing Connection
Amazing Connection
Great service and Great price compare to others
customer, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Fabulous
Fabulous, worked as soon as we landed!
Mimi, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Very good and not expensive
Very good and not expensive
Sandracatania, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
Function all the time
Function all the time
Silviacustomer, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
If you travel a lot and need a service…
If you travel a lot and need a service to work seemlessly getting an eSIM seems to be the best way to do it. I often travel and obviously don't want to pay roaming charges so this works well for me. Ubigi as a company also works correctly it turned on when they said it would and the data worked consistently until the expiry date. Ok it's a bit expensive but I've had experiences in the past with other mobile operators where I've bought their Sim card and then had to spend hours dealing with their customer support because nothing works. There are a couple of things about the UI which could be improved but all in all very happy.
customer, 24 Aug 2026
Verified
Verified review
This user has been identified as a buyer
I was able to start using Ubigi right…
I was able to start using Ubigi right away, which was very convenient. The connection speed was also fast, and it worked smoothly throughout my trip. The only issue was that I could not access Yahoo! JAPAN, apparently due to European regulations. Other than that, I was very satisfied with the service.
customer, 24 Aug 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?