Skip to content
← Back to questions
How do I know if my Ubigi eSIM profile is installed on my Android device?

Note: if you have a physical SIM already inserted, then it appears clearly in the ‘SIM card’ section.

To check if your Ubigi eSIM profile is activated and ready for use on your Android device, go to :

– Settings:


– Then select Connections:


– Then, choose SIM card manager:

– Finally, in the “e-SIM” section, if an eSIM profile (Ubigi) is installed, then it will appear as follows :



Also, as soon as your eSIM profile is activated, a double network signal appears at the top of your screen:

– a network signal representing your main SIM (on the left)
– a second network signal representing your eSIM profile (right)

Was this article helpful?
YesNo

Looking for something specific?

Other frequently asked questions:

Why is my Ubigi connection not working?

Will data latency be impacted by the IP location feature?

For which countries is the IP location feature available?

In which countries is the IP location feature supported?

IP location feature: Do I need to install an additional app to benefit from this feature?

Is the IP location feature free?

IP location feature: which devices are supported?

What is the difference between a Country of Residence IP address and a Regional IP address?

I am stuck on the "FINAL STEP" page, and the message "Waiting for Ubigi cellular connectivity" has been displayed for several minutes. How can I resolve this?

I restored my data on my (new) iPhone, but my eSIM profile does not work. What to do?

I am about to travel. How do I manage my Ubigi eSIM profile on my device ?

Resolve an issue with Ubigi eSIM profile on Android device

Resolve an issue with Ubigi eSIM profile on iPhone

iMessage does not work with my Ubigi eSIM profile. What to do ?

How do I know if my Ubigi eSIM profile is activated on my iPhone/iPad?

How to get and install a Ubigi eSIM profile on iPhone?

How to get and install a Ubigi eSIM profile on an Android device?

How to get and install a Ubigi eSIM profile on iPad?

How to get and install a new Ubigi eSIM profile on my Windows 10 or Windows 11 laptop or tablet?

How do I activate my Ubigi services with my Windows 10 or Windows 11 device equipped with a Ubigi physical SIM card?

How do I activate my Ubigi services with my Windows 10 or Windows 11 laptop or tablet equipped with a Ubigi eSIM?

How can I buy a data plan from the Ubigi application on iPhone or iPad?

How can I check if my Ubigi eSIM profile is installed on my iPad?

How do I know if my Ubigi eSIM profile is activated and ready to use on my Android device?

How can I check if my Ubigi eSIM profile is installed on my iPhone?

My Ubigi eSIM profile is installed and active on my iPhone/iPad but I don't have any network displayed, what can I do?

My eSIM Ubigi profile is installed and active on my iPhone/iPad, the network is displayed but I don't have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my iPhone/iPad but I can't access the internet, what can I do?

My Ubigi eSIM profile is installed and active on my Android device but I don’t have any network displayed, what can I do?

I can not connect with my Ubigi eSIM

My Ubigi eSIM profile is installed and active on my Android device, the network is displayed but I don’t have access to the Internet, what should I do?

Mobile data is applied to the Ubigi eSIM profile on my Android device, but impossible to access the internet, what can I do?

Can I make phone calls with Ubigi eSIM data plans?

How do I know if my Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device?

How do I check the APN configuration of my Ubigi eSIM on Windows 10 or Windows 11?

Which mobile devices support Ubigi eSIM?

My Ubigi eSIM profile is activated on my Windows 10 or Windows 11 device but I do not have a network, what should I do?

What is a one-off and a recurring Ubigi data plans?

How to use Ubigi with a dual SIM device?

How to use tethering with an iPhone/iPad to share the Ubigi connectivity?

How to use tethering with a Windows 10 or Windows 11 device to share the Ubigi connectivity?

How to use tethering with an Android device to share the Ubigi connectivity?

I did not use my Ubigi data plan, can I get a refund?

My device does not show "Ubigi" as carrier name, is it normal?

How can I find the ICCID of my Ubigi eSIM?

How to set the APN for Ubigi eSIM?

The Ubigi antenna pictogram is not displayed in Japan, why?

How to reset my password for my Ubigi eSIM account?

How can I create my Ubigi account on iPad?

How can I create my Ubigi account on an Android device?

How can I create my Ubigi account on a Windows 10 or Windows 11 device?

How can I create my Ubigi account on iPhone?

How can I change my Ubigi password?

How can I check the remaining balance of my Ubigi eSIM?

How to delete my Ubigi account?

How can I buy a data plan from the Ubigi application on an Android device?

How can I buy a data plan from the Ubigi application by using a Windows 10 or Windows 11 device?

Do I need Wi-Fi to purchase a Ubigi data plan?

I paid for a Ubigi data plan but it does not appear in my account, what should I do?

I purchased the wrong data plan and did not use it, how can I change it?

How to get an invoice for my Ubigi data plan purchase?

I do not get the “eSIM – Mobile Data in my device” button on my iPad to install my Ubigi profile. Why and what should I do?

How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?

I have a new Android device. How can I reinstall my Ubigi eSIM profile on it?

Does my Ubigi eSIM profile have a validity period and will expire one day?

I have a new Windows10 device. How can I reinstall my Ubigi eSIM profile on it?

How can I enable my Ubigi eSIM on my iPhone when I want to use it again?

I lost my device. How can I block my Ubigi eSIM account?

How can I disable my Ubigi eSIM on my iPhone when I travel or when I do not use it?

I have multiple  Ubigi eSIM profiles. Can I manage them all under one Ubigi account?

How can I enable my Ubigi eSIM profile on my iPad when I want to use it again?

How can I disable my Ubigi eSIM profile on my iPad when I travel or when I do not use it?

How can I disable my Ubigi eSIM on my Android device when I travel or when I do not use it?

How can I enable my Ubigi eSIM on my Android device when I want to use it again?

How to delete a Ubigi eSIM profile on iPhone/iPad?

How to delete a Ubigi eSIM profile on an Android device?

How to delete a Ubigi eSIM profile on a Windows 10 or Windows 11 device ?

How can I find PIN, PIN2 or PUK codes for my Ubigi eSIM?

Ubigi connection is not working. Should I disable any active DNS or VPN on my device?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 27424 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
The esim worked flawlessly in Japan…
The esim worked flawlessly in Japan during our trip. We highly recommend this company. Thank you Ubigi!!
My Tran, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Perfect Connectivity Made Simple with Ubigi
I highly recommend Ubigi for anyone looking for a seamless and reliable connectivity solution. The setup process is incredibly simple, and the overall customer experience is flawless — fast, intuitive, and truly hassle-free.
customer, 23 Oct 2025
4 stars Verified
Verified review
This user has been identified as a buyer
Very easy to use
Very easy to use, few times lost the internet connection, but overall very satisfied
heer/mevrouw Jalink, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Everything tutto bene
Everything tutto bene
customer, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Seamless Connection in the US – The eSIM That Just Works
I found the eSIM very easy to set up, and it worked flawlessly throughout my trip to the US, providing all the data connectivity I needed. I’d definitely recommend it to my friends.
John, 23 Oct 2025
4 stars Verified
Verified review
This user has been identified as a buyer
No internet connection sometimes
No internet connection sometimes, but it worked 90% of the time. Decent speed, but wifi is always fastest. (And free wifi spots are plenty in touristy spots in japan.) Sometimes reddit.com wouldn't load.
customer of October, 23 Oct 2025
4 stars Verified
Verified review
This user has been identified as a buyer
Great way to affordably have internet…
Great way to affordably have internet access abroad. It’s not quite as easy to activate as the online videos would claim but once it’s up and running, it usually works well - especially in more urban areas.
Phil , 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to set up and connect.
Easy to set up and connect. Great value for money.
customer, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent
Easy to use & the price point was excellent.
Warren, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy thanks
Very easy thanks
Yvette Yessayantz, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Would definitely recommend
Had to get an E sim for a trip abroad. Had no clue what was involved. Ubigi has proven to be very reliable and easy to use.
Funmi Johnson, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy setup
Easy setup, works well. Didn't have any dead zones in urban areas, only times I couldn't connect were places you wouldn't expect to (IE tunnels and underground)
customer, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Fast and reliable
the connection is good, almost anywhere i go in Japan
Saiful, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Good coverage while travelling around…
Good coverage while travelling around Japan at a reasonable price. I would use Ubigi esim again.
Kerrie, 23 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Ease of signing up and price
Ease of signing up and price
Colleen Jardine, 23 Oct 2025

Your message has been sent.
We’ll get back to you shortly.

We have taken into account your subscription to the newsletter