How to reinstall the Ubigi eSIM profile I deleted on my Windows 10 or Windows 11 device?
In case you deleted the eSIM profile on your Windows 10/11 device, we invite you to contact our Customer Service and provide the EID of your device. We can then retrieve the “activation code” for your eSIM profile so that you can reinstall it on your device.
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You haven’t found the answers to your questions in Assistance or FAQ?
You haven’t found the answers to your questions in Assistance or FAQ?
Great
Based on 47608 reviews on
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Easy to use
Easy to use. Solid connections here in rural Calabria. Great price too.
customer, 05 Oct 2026
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Great coverage everywhere we went from…
Great coverage everywhere we went from Tokyo to Gifu and southwards to Hiroshima
Darren Nicholas, 05 Oct 2026
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I knew what I wanted !
I knew what I wanted and when and for where, Ubigi provided exactly as required - no problem.
Graham Hutchison , 05 Oct 2026
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Easy to use
Easy to use, good internet across Japan
Hannogen, 05 Oct 2026
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Ubigi is a no hassle eSim
Ubigi is a no hassle eSim - no deleting d ones just decide on your destination and away yo go. I’ve used it 4 times now Turkey, Japan, New Zealand and Croatia. It’s my go to eSim.
Steve, 05 Oct 2026
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good connection
good connection, a little bit tricky to activate
customer, 05 Oct 2026
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Will use this app whenever i travel !
Will use this app whenever i travel !
Jack Lederle, 05 Oct 2026
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Good service so far
Good service so far
customer, 05 Oct 2026
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Easy to manage with Android phone.
Easy to manage with Android phone.
customer, 05 Oct 2026
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Works almost everywhere in Japan good!
Works almost everywhere in Japan good!
customer, 05 Oct 2026
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Easy to activate!
Easy to activate!
customer, 05 Oct 2026
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Utterly painless
Utterly painless, & exceptional value
customer, 05 Oct 2026
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Simplicity in installation.
Simplicity in installation.
Awaiting activation on arrival at Tokyo Narita Airport.
customer, 05 Oct 2026
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Excellent reception !!
Excellent reception !!! I take Ubigi whenever I’m travelling
Chaïma, 05 Oct 2026
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I got 5G all through out my usage the…
I got 5G all through out my usage the whole time, travelling around Europe. So dependable.
JEpie, 05 Oct 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?